Highly Trained Restoration Specialists

SERVPRO of Longview/ Kelso prides ourselves in our ability to consistently exceed client expectations by providing you with outstanding customer service and workmanship, during all aspects of the property damage restoration process. We strongly believe in training and educating our employees. Our technicians, project managers, marketing and office staff are amongst the most highly-trained in property damage restoration in Southwest Washington. Here at SERVPRO of Longview/ Kelso our goal is to make it "Like it never even happened". The technicians at SERVPRO are highly-trained, licensed and insured IICRC and WRT certified, and follow the guidelines set by OSHA. We consistently refresh and update our property damage restoration knowledge, utilizing the most up-to-date property damage restoration techniques.

The staff members at SERVPRO are available to answer any questions and address any concerns you may have. Give us a call today to learn the SERVPRO of Longview/ Kelso difference.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Longview / Kelso offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)