What our Customers say...
SERVPRO saved us in a very difficult situation. After attempting to work with another restoration company (because in a crisis you call the first number you see without research) SERVPRO was hired in their place and the differences were seen right away. This company is professional, timely, and got the job done without instruction. I am so incredibly thankful that this company came out and not only saved my home but my sanity. They did their jobs so well and made me feel calm for the first time since our water line burst. Never would I recommended anyone other than SERVPRO in these types of situations. They are the people you never want to have to call but if I ever had to again, I would call SERVPRO in an instant. (But hopefully that will never happen). Thank you Linda and the whole team!!!!!
In December 2016 Hector and his team undertook a really stinky job for us - clearing nearly 2 feet of sewage from underneath one of the rentals we manage. The SERVPRO team did a spectacular job, keeping in touch with us, and the Owner on an almost daily basis. this job took 2 weeks - but could have been much longer and much worse had it not been for SERVPRO's expertise. You guys are awesome! Gayle Sims, Catlin Properties Inc
This company does amazing work and provides fantastic service. Roots Academy had a flood in the early morning hours around 4:30 am which caused havoc for our team. This problem could have been massive if it wasn't for SERVPRO's amazingly quick response and diligent work. We made the call around 5:15 am, and they were on scene within 30 minutes going right to work. Not only did they relieve our stress but they did it with a smile on their face. The whole SERVPRO team was excit...ed to be there and made us feel much better about the whole situation - they showed that they truly cared about us. I am so thankful for Ryan Grady and his amazing team for all of the help they have provided us during this unfortunate situation. I would recommend them every single time I am given the opportunity! Thank you SERVPRO from myself and all of Roots Academy.
Just wanted to give you & your amazing employees a shout out. Our basement has flooded twice just in one month. Both times you arrived promptly & your employees explained the whole process throughly & answered all of our questions. Not only were they extremely knowledgeable but very compassionate! I wouldn't hesitate one second to recommend your company to anyone needing these types of services. Jesse & Eric were absolutely fantastic today & went above & beyond!! Thank you very much!
SERVPRO came to us at the worst time in our lives. They were so kind, caring and respectful. They did an amazing job. I don't remember much of that day but I do remember how understanding they were of our situation and am grateful to them for that. They are an amazing group of people. Everyone of them. Thank you so much.
Thank you Linda and Eric from servepro longview. You guys did an excellent job. we are very pleased with the work you did on cleaning out our crawl space.
“When our kitchen flooded SERVPRO came and was very friendly, professional and efficient. Highly recommend them”.
Shawn is the Best!!!